Privacy Policy

Last Updated: August 13, 2026

Phantom Peptides values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed via secure third-party providers)
• Records and timestamps of your communication preferences and consent

2. How We Use Your Information

We use customer data to:

• Process and fulfill orders
• Communicate order status and support updates
• Send promotional and remarketing messages via email and advertising platforms
• Improve website functionality and user experience via analytics tools

3. Data Storage and Security

• Your personal information is stored securely.
• Payment details are not stored on our servers. All transactions are processed by secure third-party payment providers.
• Our website is protected by SSL encryption.
• No method of transmission over the internet or method of electronic storage is completely secure, and while we work to protect your information, we cannot guarantee its absolute security.

4. Marketing, Analytics, and Cookies

We use tools including:

• Google Analytics 4
• WooCommerce Analytics
• Google Ads, Meta Ads, TikTok Ads
• Email marketing tools (Omniscend)

These tools use cookies and similar tracking technologies to help us market to you and analyze site performance. This data is used solely to enhance your experience and improve our services.

You can control or disable cookies through your browser settings at any time. Doing so may limit some features or functionality of our site.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your information with:

• Trusted third-party service providers for order processing, marketing, analytics, and website performance
• Law enforcement or regulators when required by law
• A successor entity in connection with a merger, acquisition, or sale of business assets

All service providers we work with are contractually obligated to keep your information confidential and secure, and may only use it to perform the services we’ve engaged them for.

6. Data Retention

We retain customer information until a request is made for deletion. Account holders may request deletion at any time.

7. Your Rights & Choices

You have the right to:

• Access or update the personal information we hold about you
• Delete your account and associated data, free of charge, by contacting us
• Opt out of marketing emails at any time via the unsubscribe link in any email
• Withdraw consent for future communications at any time

To exercise any of these rights, contact us using the information below. Requests are honored as quickly as possible.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This policy applies only to information collected directly by Phantom Peptides.

10. Updates to This Policy

We may update this policy periodically. Users will be notified via email or website notification when significant changes are made.

11. Contact Us

If you have any questions or requests regarding your personal data, please contact us:

Email: thephantompeptides@gmail.com

Customer Service Hours: Monday to Friday, 9:00 am to 5:00 pm (GMT-4)

Address: 6650 Rivers Ave. Suite 100, Charleston, SC 29406