Get in Touch
Have a question about an order, a compound, or a research inquiry? We're here to help.
General Inquiries
For general questions about our catalog, products, or company.
Send Us a Message
Frequently Asked Questions
Quick answers about our compounds, testing and orders.
01 What are research peptides and what are they used for?
Research peptides are synthetic chains of amino acids made for controlled laboratory study, such as preclinical work, in vitro assays and analytical research. Every compound Phantom Peptides supplies is for research use only and is not intended for human or veterinary consumption.
Research use only02 How does Phantom Peptides verify the purity of every compound?
Each batch is tested by an independent laboratory using HPLC before it is released. Every vial is labeled with its batch number, and the certificate of analysis for that batch is published on the product page and in our COA library.
Third-party tested03 Where can I find the COA for my vial?
Find the batch number printed on your vial and search for it on our COA page. You will see that batch's certificate along with its test date and purity, and earlier batches are listed under each product.
04 How fast do orders ship?
Orders ship from our temperature-controlled facility in Charleston, South Carolina, with same-day shipping and tracking on every package. Orders over $250 ship free within the US.
05 Which payment methods do you accept?
All major credit and debit cards are accepted at checkout.
06 How should I store my order when it arrives?
Keep sealed vials of lyophilized powder at or below 8 °C in a dry place, away from light, or frozen at −20 °C for long-term storage. Once reconstituted, refrigerate at 2–8 °C and avoid repeated freeze–thaw cycles.
07 Who is authorized to purchase from Phantom Peptides?
Our products are sold only to adults 21 and over for lawful laboratory research. By ordering you confirm the compounds will be handled by qualified people in a research setting and will not be used in humans or animals.
21+ onlyStill have a question? We reply within 48 hours at support@phantompeptides.co
